ProjectManager Custom Views

ROLES

Research

User Testing

UX Design

UI Design

Prototyping

Project Management

PLATFORM

Web

Tablet

RESULTS

Usage increased 49% MoM

Data exports decreased 45%

ProjectManager’s dashboards were a weak point. NPS data showed clear user frustration. I led the research and built a flexible, future-proof solution that exceeded current needs while anticipating tomorrow’s. The result: a dynamic dashboard builder with components directly linked to live system data and reports. Users can now create, save, and share fully customizable views that are tailored for individuals, teams, or C-suite exclusivity. Deep filtering and multi-layer drill-downs eliminate the need for external exports. This wasn’t just a redesign, it unlocked new revenue streams and transformed data into a strategic advantage.

Credits: Ira Dennis (designer), Steph Ray (product lead), Marco Caadiang (engineer), Leon Kim (engineer)

Research

Research revealed a widespread workaround: users routinely exported ProjectManager data to external tools just to resize, reorder, or filter for presentations. The reason was unanimous—they needed customizable views. This repetitive export process was a top friction point, with most users saying they’d eliminate it entirely if given in-app control over their data.

Design Development

The key to powerful dashboards was a dynamic, tactile grid—flexible, intuitive, and delightful to shape. I poured effort into crafting a system that felt alive under users’ fingers, turning data arrangement into an engaging, satisfying experience while delivering pixel-perfect results.

Proof of Concept - Custom Canvas

Final Design

The revised design showcases a top band for quick summary insights, paired with a detailed section below featuring graphical representations, data summaries, and filter choices. Each widget functions as a modular component, ensuring the system maintains simplicity while offering deep customization. Every visual element corresponds to a report within our system. Previously, these reports were concealed from users; now, we're handing them the reins to their data. They can harness any data point to craft a visual representation.

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